Most EV owners will turn to dealerships – not independent shops or national car repair chains – to repair and maintain their vehicles, says Capital Automotive Finance’s Daniel Garces.
Dealerships will need to offer entirely new services unique to EVs, such as emergency roadside charging, home-charging packages sold through the F&I department or insurance quotes specifically for EVs, fixed-operations experts say.
Understanding the physical issues and following the protocols associated with electric vehicles will help dealerships maintain employee safety as EV service demands increase.