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The Big Story: Meet Your Friendly F&I Manager – Five States Away

The Big Story: Meet Your Friendly F&I Manager – Five States Away

New and emerging technologies are reshaping dealership finance and insurance department operations. 

Traditionalists contend the best way to sell finance and insurance products is one-on-one at car dealerships.

After all, they say, getting customers to buy F&I products – ranging from extended service contracts to gap insurance to wheel-and-tire protection plans – requires a skilled salesperson who highlights needs and value.

But who says the F&I manager and customer must be in the same room? Or even the same state.

TAGS: Dealers F & I
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