Steve Finlay

Senior Editor,

Editor of WardsAuto Dealer Business magazine, Steve writes about automobile dealers and retail practices.


Lincoln Offers Chauffeur Service to Owners
Ford’s luxury brand provides customers with screened and trained drivers upon request.
Complete Digital Car Buy Year Away, Says Cox Automotive Exec
If dealers don’t embrace full digital retailing, disrupters will step in, says Mark O’Neil.
Genesis Debuts SUV (CUV) Fuel-Cell (Hybrid) Concept
“It won’t come out as a fuel-cell production vehicle in two years; that I can say,” says Manfred Fitzgerald, head of the Genesis brand.
Subaru Just Fashionably Late to 3-Row CUV Party?
“It’s a market we missed before,” says Subaru of America President Tom Doll.
Border Tax Would Cause ‘Calamity,’ Says NADA President 1
“I’m not sure Washington gets it yet,” NADA Chairman Mark Scarpelli says of the border-tax proposal.
Redone Lincoln Navigator Goes for ‘Quiet Luxury’
“There are customers who like aggressively designed vehicles, there are others who like elegant vehicles,” says Lincoln President Kumar Galhotra.
Tesla Overvalued, GM Undervalued, Says AutoNation CEO
“There will be a correction in the next few years,” says Michael Jackson, known for his outspokenness.
Ford Sales Chief: SUV Craze More Than Passing Fancy 1
“I don’t see it stopping,” Mark LaNeve says of brisk utility vehicle sales.
Ford Intros First Pursuit-Rated Hybrid Police Car
The electrified patrol car can’t chase down a Dodge Hellcat, but it’s pretty fast. And fuel efficient.
Mazda MX-5 RF Looks Bad, But Doesn’t Bite
The vehicle’s retractable roof lets the sun shine in, but not completely.
Technology Helps Sell Vehicles, says NADA Chief
More and more car buyers want vehicles equipped with the latest safety features, says Mark Scarpelli, chairman of the national dealer trade group.
NADA Predicts Not-Bad 17.1 Million Year for Auto Sales 1
“Automotive sales don’t die on their own; they die because someone has bludgeoned them with high interest rates,” says the National Automobile Dealers Assn.’s chief economist.
Autotrader Looks for Serious Shoppers' Buying Triggers
In providing leads to car dealers, the automotive marketplace website shifts its focus to quality over quantity.
The Big Story: Does Cadillac Have Too Many Dealers? Yes and No
The new view is there’s strength in numbers, says the luxury-vehicle whiz hired by GM to revitalize its storied brand.
Money Isn’t Everything at Car Dealerships 2
A study from TrueCar, a firm that has taken heat for allegedly sparking auto-retailing price wars, shows what top dealers do past the price point.